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Everything you need to know to use Get By Date with Shopify and keep your customers informed about when their order will arrive.
Frequently Asked Questions
What does this app do?
This app lets you show customers exactly when they can expect their purchase to arrive. By displaying clear delivery date estimates throughout your store, you set expectations upfront and improve the overall customer experience.
Who is this app for?
This app is built for merchants of all sizes who want to improve customer confidence and reduce uncertainty around delivery timelines. It’s ideal for stores that want to proactively keep customers informed before they place an order.
How are delivery dates calculated?
Delivery dates are calculated using your store’s order volume and fulfillment patterns to provide realistic, store-specific delivery expectations.
Where can delivery estimates be displayed?
Delivery date banners and widgets can be added to key areas of your storefront, such as:
- Product pages.
- Cart pages.
- Other high-impact locations.
All placements are designed to be clear, helpful, and unobtrusive.
How do I set up the app?
Setup is fast and requires no code.
- Add banners and widgets using the Shopify Theme Editor.
- Set the minimum order price for free shipping in Shopify under Settings > Shipping and delivery, then add the Free-shipping progress bar block in the Shopify Theme Editor.
- Customize messaging and display rules using the app’s backend.
Most merchants can complete setup in just a few minutes.
Will this app work with my Shopify theme?
Yes. The app works with most modern Shopify themes. If you run into any theme-specific issues, our support team is happy to help.
Will this app slow down my store?
No. The app is lightweight and optimized to avoid impacting storefront performance or page load times.
Does this app collect or store customer data?
No. This app does not collect or store any customer data.
How much does the app cost?
GetByDate offers four monthly plans. Each plan includes the capabilities of the plans below it:
- Free — $0/month: Plain HTML banners, badges, countdowns, and font customization
- Starter — $5/month: Free-shipping progress bars
- Pro — $15/month: Location-based delivery estimates
- Plus — $25/month: Click reports, conversion reports, and A/B testing
Pricing is based on the plan you choose, not on monthly order volume.
Is a credit card required to start the trial?
No credit card is required to activate the Free plan. Paid plans use Shopify billing and require approval before charges begin.
Can this help reduce customer support inquiries?
Yes. By clearly communicating delivery expectations upfront, many merchants see fewer "Where is my order?" questions and improved customer satisfaction.
How can I get support?
Support is available at support@getbydate.com. We’re happy to help with any questions or technical issues.
Still have questions?
Our team is ready to help you set up Get By Date and improve your customers' delivery experience.